We take the protection of your personal data seriously and treat it confidentially and in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the UK GDPR.
2. Controller
LeadGrid GmbH
Nürnberger Straße 11
04103 Leipzig
Saxony, Germany
Email: [email protected]
3. Collection and Use of Personal Data
a) When visiting our website
We collect technical data such as:
IP address (anonymized)
Browser type and version
Operating system
Date and time of access
Referrer URL
This data helps us ensure a stable and secure website.
Legal basis: Art. 6(1)(f) GDPR
b) When submitting forms
If you fill out a form, we collect the data you enter, such as:
Name
Email address
Phone number
Message content
This may include health-related information if you choose to provide it.
We process this data to respond to your request and may forward it to partner clinics.
Legal basis: Art. 6(1)(b) and Art. 9(2)(a) GDPR (explicit consent)
4. Hosting and Tools
Our website and forms are hosted by GoHighLevel (HighLevel LLC, USA).
We also use:
Google Workspace (Gmail) for email
Lemlist (France) for outreach
These providers use safeguards like Standard Contractual Clauses (SCCs) to protect your data.
5. Analytics and Cookies
We do not use marketing or tracking cookies.
Only basic technical session data is collected.
No cookie banner is required at this time.
6. International Data Transfers
Some data may be processed outside the EU (e.g. USA, UK).
This is done under Standard Contractual Clauses or adequacy decisions.
7. Data Retention
We store lead and customer data only as long as needed.
Currently, lead data is kept indefinitely unless you request deletion.
8. Your Rights under the GDPR
You can request:
Access to your data (Art. 15)
Correction (Art. 16)
Deletion (Art. 17)
Restriction of processing (Art. 18)
Objection (Art. 21)
Data portability (Art. 20)
Withdrawal of consent (Art. 7(3))
Complaint to a data protection authority (Art. 77)
Supervisory Authority (EU):
Sächsischer Datenschutzbeauftragter
Devrientstraße 1
01067 Dresden
9. UK Privacy Notice
If you are located in the United Kingdom, we process your data under the UK GDPR and the Data Protection Act 2018.
Your rights are the same as under the EU GDPR.
You may contact the UK authority:
Information Commissioner’s Office (ICO)
Wycliffe House
Water Lane
Wilmslow, Cheshire
SK9 5AF
10. Contact
If you have questions or want your data deleted, contact:
Kilian Will
Email: [email protected]