1.1 These Terms of Use govern the contractual relationship between LeadGrid GmbH, Nürnberger Straße 11, 04103 Leipzig, Germany (“we” or “LeadGrid”) and the customer (“client”).
1.2 They apply to all services offered by LeadGrid, especially performance-based lead generation, B2B digital marketing campaigns, and CRM integrations.
1.3 By using our services or submitting a signed contract or lead request, you accept these terms as binding.
1.4 We reserve the right to amend these Terms at any time. Updates will be notified by email and are deemed accepted unless rejected in writing within 14 days.
2. Contract Formation
2.1 A contract is formed when the client signs an agreement, confirms an order in writing, or uses our services.
2.2 All offers are non-binding unless explicitly stated otherwise. The agreed terms (e.g. lead price, volume, exclusivity, targeting) are documented in individual contracts or emails.
2.3 Our services are intended exclusively for business customers (B2B) in accordance with §14 BGB.
3. Scope of Services
3.1 LeadGrid provides qualified leads generated through targeted online marketing campaigns.
3.2 Leads are delivered via GoHighLevel CRM or email/API endpoints, depending on the agreement.
3.3 We do not guarantee conversions, appointments, or specific financial outcomes. Lead quality is based on targeting, traffic source, and technical validation.
3.4 Unless otherwise agreed, leads are exclusive and delivered in real-time.
4. Payment Terms
4.1 All invoices are due within 14 days of issue unless agreed otherwise.
4.2 Payments are made via bank transfer to the account specified in the invoice.
4.3 In case of late payment, LeadGrid reserves the right to:
Charge late fees and block delivery
Terminate the agreement without notice
4.4 All prices are in EUR, plus applicable VAT.
5. Right of Withdrawal / Cancellation
5.1 Since our services are custom-built and delivered digitally, there is no general right of withdrawal.
5.2 Delivered leads cannot be returned or refunded unless delivery failed due to our error.
5.3 Cancellation is possible with 14 days’ notice for ongoing agreements unless otherwise stated.
6. Liability and Warranty
6.1 LeadGrid is not liable for:
Missed conversions, revenue loss, or failed follow-ups
Delays due to client-side technical issues
6.2 We are liable only in cases of gross negligence or intentional misconduct.
6.3 In any case, our liability is limited to the value of the services provided in the current billing cycle.
7. Data Privacy
7.1 We process personal data only as needed to deliver leads and fulfill contractual obligations.
7.2 All data is handled in compliance with the GDPR. For full information, see our Privacy Policy.
8. Intellectual Property
8.1 All marketing assets, forms, landing pages, and funnel designs created by LeadGrid remain our property unless otherwise transferred by contract.
8.2 Clients may not reuse, resell, or modify our systems or branding without written permission.
9. Jurisdiction and Applicable Law
9.1 This agreement is governed by the laws of the Federal Republic of Germany.
9.2 Jurisdiction is Leipzig, unless another venue is contractually agreed.
10. Final Provisions
10.1 If any clause of these Terms is invalid, the rest remain in force.
10.2 Changes and additions must be made in writing.